Shipping policy
Last updated: September 22, 2026
Nhance is operated by NHP Holding LLC, 1309 Coffeen Avenue, Ste 20379, Sheridan, WY 82801, United States. This page explains how and when orders from Nhance are processed and delivered.
Shipping area
Nhance currently ships orders only within the United States. We do not offer international shipping at this time.
Order processing
Orders are generally processed and shipped within 2–3 business days after the order is successfully placed and payment is confirmed.
Business days are Monday through Friday, excluding U.S. federal holidays. Processing times may be longer during holidays, unusually high order volume, severe weather, carrier disruptions, or other circumstances outside our reasonable control.
Delivery time
After an order ships, estimated delivery is generally 5–7 business days. Delivery dates are estimates, not guarantees, and actual carrier transit times may vary.
Shipping charges
A $20 flat shipping fee applies to each order.
Customers may optionally add Shipping Protection for $8 at checkout. Shipping Protection is optional and is intended to provide additional assistance for eligible shipment issues such as loss or damage in transit, subject to the coverage terms presented at checkout. Choosing or declining Shipping Protection does not limit any rights available under applicable law.
Order tracking
When tracking is available, tracking details will be sent using the contact information provided with the order. Tracking information may take time to update after a shipping label is created.
Shipping delays
If we are unable to ship an order within the stated processing timeframe, we may contact the customer with an updated shipment estimate and, where required, the option to accept the delay or cancel the unshipped order for a refund.
Shipping address
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once fulfillment has begun.
Additional shipping charges may apply if a package is returned because of an incorrect or incomplete address or an unsuccessful delivery attempt.
Lost, damaged or missing packages
If a package appears lost, arrives damaged, or tracking shows delivery but the package cannot be located, contact us at support@nhanceshopping.com with the order number and relevant details. We may request photographs or other information and may work with the carrier to review the shipment.
Claims and remedies are handled based on the circumstances of the shipment, any Shipping Protection selected at checkout, carrier procedures, and applicable law.
Order cancellation
Orders may be cancelled before they ship. To request a cancellation, contact us as soon as possible. We cannot guarantee cancellation once an order has entered fulfillment or has shipped.
Contact us
If you have any questions about this policy, contact us, email support@nhanceshopping.com or call +1 (424) 236-3289. You can also write to us at NHP Holding LLC, 1309 Coffeen Avenue, Ste 20379, Sheridan, WY 82801, United States.